The Rulings Panel hears and determines complaints about breaches of the Electricity Industry Participation Code 2010.

If the Panel upholds a complaint, it may order remedial action. For example, it can make compliance orders, order pecuniary penalties or compensation, issue warnings or reprimands.

The Rulings Panel also hears appeals on decisions made under the Code and resolves disputes between industry participants under the Code.

There are currently no cases being considered. 

• Decision on alleged breaches of the Code by Ecotricity Ltd Partnership in relation to its refusal to provide consumers' electricity consumption data

• Decision on alleged breaches of the Code by Transpower New Zealand Ltd as the system operator in relation to its management of the grid emergency on 9 August 2021

• Decision on a breach of the Code by Transpower New Zealand Ltd as the grid owner from 27 November to 14 December 2020